Brave Botanicals

Brave Botanicals Frequently Asked Questions

Where do I direct my customer inquiry?

Our customer service portal can be found here:

CUSTOMER SERVICE

What is the Privacy Policy?

At Brave Botanicals we highly value your privacy.

Read our privacy policy here:

PRIVACY POLICY

How long will it take for me to receive my order?

Our orders are shipped through USPS Priority Mail. You should receive your order in 4 to 6 business days.

What are my payment options?

We accept major debit/card as well as a handful of select cryptocurrencies.

Card Companies:

Visa, MasterCard, American Express, Discover, JCB

Are the packages discreet?

Our kratom is shipped in a plain shipping envelope. It is not possible to tell from the outside what is in the package.

Do you ship internationally?

At this point we do not, but very soon we plan to add shipping to select countries, Mexico among them.

Where do your source your kratom?

Our kratom is sourced from small farms in Indonesia. No chemicals or pesticides are used on the natural kratom trees.

Can I get a refund for my order?

You can find our Refund Policy here: Refund Policy. If you have any questions contact us through the Customer Service page.

What are the Terms and Conditions?

See our full Terms and Conditions here: Terms and Conditions 

What is your business address?

We are located in Austin, TX. 

Our business address is:

512 W. MLK #251

Austin, TX 78701