Brave Botanicals Frequently Asked Questions
Where do I direct my customer inquiry?
Our customer service portal can be found here:
At Brave Botanicals we highly value your privacy.
How long will it take for me to receive my order?
Our orders are shipped through USPS Priority Mail. You should receive your order in 4 to 6 business days.
What are my payment options?
We accept echecks, select cryptocurrencies or you can mail a check or money order.
Are the packages discreet?
Our kratom is shipped in a plain shipping envelope. It is not possible to tell from the outside what is in the package.
Do you ship internationally?
At this point we do not, but very soon we plan to add shipping to select countries, Mexico among them.
Where do your source your kratom?
Our kratom is sourced from small farms in Indonesia. No chemicals or pesticides are used on the natural kratom trees.
Can I get a refund for my order?
You can find our Refund Policy here: Refund Policy. If you have any questions contact us through the Customer Service page.
What are the Terms and Conditions?
See our full Terms and Conditions here: Terms and Conditions
What is your business address?
We are located in Bastrop, TX.
Our business address is:
515 Hwy 71 W Ste.A